In this video, we look at some of the reasons that your Three bill might be slightly higher than you were expecting it to be. There are a few reasons that your bill might be higher than you expected. Number one: you might have used up your allowance. If you’ve gone over your minutes, texts or data limits for the month, you’ll be charged for anything you use over that limit. You can check how much of your allowance you’ve used by logging in to My3 and going to “allowance”. Number two: Numbers that aren’t included in your allowance. Numbers including ones that start 070, 084 and 087 carry an extra charge. To check a call cost, use our tool by selecting your account type and entering the number you’re planning to call. Number three: International rates. If you’ve been abroad recently, or called anyone who’s abroad, you might be charged for it on top of your usual monthly bill. To check how much it costs to call numbers to or from a particular place, go to “roaming and international” and use one of our two cost checker tools. Number four: Texts that aren’t in your allowance. If you’ve sent a text to more than one person and accidently included someone’s email address in the “To” field, you’ll be charged for this. Also, any text messages with pictures or video attached will be charged outside your allowance too. Number five: Text shortcodes. If you’ve texted a TV show or entered a competition by texting a 3-8 digit number, you’ll be charged extra for this, how much depends on the rate set by the company you text. One other reason your bill might be higher than you thought is if it’s your very first bill. Read more here: http://www.three.co.uk/Support/Bills_...
Why is my bill higher than expected? | Your phone bill (Explained) | Support on Three (2018) - YouTube |
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| Science & Technology | Upload TimePublished on 12 Apr 2018 |
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